digitalhero

Digital Strategy
& Consulting.

We help businesses work smarter — for their customers and their teams. Whether you're mapping out a digital transformation, selecting new tools, or untangling internal processes, our strategy work is designed to make your business easier to buy from and work for. We focus on aligning teams, fixing broken workflows, and identifying the initiatives that create the most value with the least friction.

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Technology & Platform Strategy toggle accordion

We help businesses transition from fragmented tools to unified, intelligent systems. From ERP and CRM integrations to platform migrations and workflow automation, we modernize your entire digital infrastructure so your teams move faster, and your customers get a seamless experience.

CRM & Lifecycle Optimization toggle accordion

We help businesses transition from fragmented tools to unified, intelligent systems. From ERP and CRM integrations to platform migrations and workflow automation, we modernize your entire digital infrastructure so your teams move faster, and your customers get a seamless experience.

Customer Experience & Journey Mapping toggle accordion

We help businesses transition from fragmented tools to unified, intelligent systems. From ERP and CRM integrations to platform migrations and workflow automation, we modernize your entire digital infrastructure so your teams move faster, and your customers get a seamless experience.

Business Process Transformation toggle accordion

We help businesses transition from fragmented tools to unified, intelligent systems. From ERP and CRM integrations to platform migrations and workflow automation, we modernize your entire digital infrastructure so your teams move faster, and your customers get a seamless experience.

Core Services

Digital Audits & Roadmapping toggle accordion

We assess your tools, data, and workflows — then build a phased roadmap that prioritizes the projects with the biggest return. 
It’s not about doing everything — it’s about doing the right things, 
in the right order.

Platform Selection 
& Vendor Evaluation toggle accordion

We guide you through choosing the right tools for your team 
— without the jargon or sales pressure. Our process is grounded 
in real use cases, total cost of ownership, and future scalability.

Process Design & Documentation toggle accordion

We define how work should get done — and document it so teams actually follow it. Think streamlined workflows, smart automations, and clear SOPs that reduce onboarding time and day-to-day confusion.

Strategic Advisory 
& Fractional Support toggle accordion

Need an embedded strategist or a fractional digital lead? We provide senior-level support to help drive key initiatives, lead cross-functional efforts, or fill temporary leadership gaps during growth or transition.